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Book Announcement: COMPARATIVE PERFORMANCE MEASURMENT, by Elaine Morley, Scott Bryant, and Harry Hatry
My apologies for cross-posting.
The Urban Institute Press is pleased to announce the publication of
COMPARATIVE PERFORMANCE MEASUREMENT, by Elaine Morley, Scott P. Bryant, and
Harry P. Hatry. This book is a step-by step guide to using comparative
performance measurement (CPM) to improve the management and operations of a
particular agency or function, to improve policy and resource allocation
decisions, and to communicate to the public what is being accomplished and
what community needs should be addressed. Managers will learn how to
determine the scope of a CPM effort, how to select data that are measurable,
meaningful, and comparable, and how to develop data instruments and
procedures to maximize the useful data collected. They will understand the
options for analyzing performance data and answering the two questions
effective managers need to answer: how well is the agency doing, and why did
the agency perform that way? Finally, managers will learn to report results
effectively, and how to translate CPM information into stronger, better
organizations and programs.
COMPARATIVE PERFORMANCE MEASUREMENT is 8.5" x 11", 124 pp. (with
index)--$28.00 paperback (ISBN 0-87766-700-4). To order call toll-free
1-877-847-7377; fax (202) 467-5775; e-mail pubs@ui.urban.org. For more
information (including the table of contents and sample chapter) visit the
Urban Institute's web site: http://www.urban.org/pubs/cpm/index.html
Review and examination copies are available: contact Glenn Popson at (202)
261-5744, e-mail gpopson@ui.urban.org.
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